Terms of Service for Collectibles Identification Service

Effective Date: August 9, 2024

Thank you for choosing our collectibles identification service. By using this service, you agree to the following terms and conditions. Please read them carefully before submitting any identification request.

1. User-Provided Information

• The accuracy and completeness of the identification process depend entirely on the information provided by you, the user. Our platform is not responsible for the validity, accuracy, or completeness of the information you submit.
• You are solely responsible for ensuring that the information you provide is truthful, accurate, and comprehensive.

2. Processing Time

• There is no fixed time frame for completing an identification request. Our experts may take any amount of time deemed necessary to thoroughly review and identify your collectible.
• The time taken for identification may vary based on the complexity of the item, the volume of requests, or the need for additional information.

3. Request for Additional Information

• Our experts may request further details, images, or other relevant information to assist in the identification process.
• You agree to provide any additional information requested in a timely manner to facilitate the identification process.

4. Inconclusive Identifications

• Based on the information provided, our experts may conclude that an identification is not possible. This could be due to insufficient information, poor image quality, or other factors beyond our control.

5. Use of User-Provided Information

• By using this service, you grant us the right to use the information, images, and details you provide for marketing and promotional purposes. This includes, but is not limited to, showcasing successful identifications as case studies.
• We will not share your personal information without your explicit consent, except as required by law or as necessary for the provision of this service.

6. Non-Legal Opinion

• The conclusions or results provided by our experts are opinions based on their decades of experience. These opinions do not constitute a legal document, certificate of authenticity, or any other form of legally binding proof.
• You agree that the identification results are for informational purposes only and should not be used as definitive proof of value, authenticity, or origin in any legal, financial, or commercial context.

7. Right to Decline Requests

• Our service reserves the right to decline any identification request at its sole discretion, without providing a reason.
• You will be notified if your request is declined, and no further identification process will take place.

8. Account Management

• You have the right to block or delete your account at any time, without prior notice to us. Upon deletion, all your data will be removed from our active database, though some information may remain in backups for a limited period as per our data retention policy.

9. Changes to the Terms of Service

• We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting the updated Terms on our platform. Your continued use of the service after any changes constitutes your acceptance of the new terms.

10. Governing Law

• These Terms of Service shall be governed by and construed in accordance with the laws of the European Union. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in the European Union.

By submitting an identification request, you confirm that you have read, understood, and agreed to these Terms of Service.